Exchange Policy

1. Eligibility for Exchange:

  • Items must be unworn, unwashed, and in their original condition with tags attached.
  • Exchanges must be requested within 2 days of receiving your order.
  • Sale items are non-exchangeable.

2. How to Request an Exchange:

  • Contact us on WhatsApp at +961 79 159 836 to request an exchange.

3. Exchange Process:

  • Customers are responsible for return shipping costs, unless the item is defective or incorrect.
  • After we receive and inspect your return, we will ship the replacement item within 3 to 5 days.

4. Defective or Incorrect Items:

  • If you received a damaged or wrong item, contact us immediately with photos.
  • We will cover all shipping costs for defective or incorrect items.

5. Important Notes:

  • We do not offer refunds, only exchanges.
  • Exchanges are subject to product availability.