Exchange Policy
1. Eligibility for Exchange:
- Items must be unworn, unwashed, and in their original condition with tags attached.
- Exchanges must be requested within 2 days of receiving your order.
- Sale items are non-exchangeable.
2. How to Request an Exchange:
- Contact us on WhatsApp at +961 79 159 836 to request an exchange.
3. Exchange Process:
- Customers are responsible for return shipping costs, unless the item is defective or incorrect.
- After we receive and inspect your return, we will ship the replacement item within 3 to 5 days.
4. Defective or Incorrect Items:
- If you received a damaged or wrong item, contact us immediately with photos.
- We will cover all shipping costs for defective or incorrect items.
5. Important Notes:
- We do not offer refunds, only exchanges.
- Exchanges are subject to product availability.